Job Title: Account Manager
Location: Gateshead, Tyne and Wear
Contract Type: Permanent / Full Time
All applications to: enquiries@extensionrecruitment.com
Our client is a successful North East Manufacturer. They are currently looking for an Account Manager to join their growing team in Gateshead.
About the Company
This is a well-established business in Gateshead who are passionate about supporting their employees in all areas.
Some of the benefits you could enjoy include:
- Life Assurance
- Healthcare Scheme
- Yearly fundraising activities for staff-nominated charity
- Staff discount for major retailers
- 33 days holiday inc. BH
- And many more!
The Role of the Account Manager
The Account Manager will play a key role in strengthening relationships with national clients, ensuring projects are delivered efficiently and to high standards. You will act as a central point of contact for your accounts and work closely with internal teams to exceed client expectations.
Key responsibilities include:
- Managing and developing strong, lasting relationships with key national accounts
- Acting as the main liaison for maintenance services and product delivery
- Coordinating project timelines and updates with internal teams
- Monitoring client communications and portals, ensuring prompt responses
- Logging projects on the ERP system and keeping invoice dates accurate for forecasting
- Supporting compliance processes such as advertising consent applications
About You – Account Manager
We’re looking for someone with excellent communication and organisational skills, along with a commercial mindset and a proactive approach to relationship management.
You will ideally have:
- Proven experience in account management or a customer-facing project role
- Confidence in using Microsoft Office (Word, Excel, Access, Outlook)
- A strong sense of ownership and commitment to client service
- The ability to manage multiple projects and adapt to changing priorities